Why this is the hardest one to add. A pump either turns up or it does not. A finish is a
judgement call made over several hours, and a slab finished badly cannot be redone — it has to be
broken out. It is also the job a homeowner is least able to assess while it is happening.
The risk sits with us, not the crew. If we book them, the customer holds us responsible
for the result even though we did not hold the trowel. That means vetting crews properly,
agreeing who carries the liability before the first job, and being willing to lose a crew that
produces one bad slab. Worth doing — it is the biggest labour cost around a pour and the single
most common reason a DIY slab goes wrong — but not worth doing casually.
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Pump hire ·
The business plan