Talk to a person.

The price is on the screen so you never have to ring to get one. That is not the same as being hard to reach — if you want to check access, a mix or a date with somebody, here is who and when.

Phone
0800 4589

One number for orders, changes and anything that has gone wrong on site. You will not be asked to leave a message to get a price — the price is on the configurator, day or night.

Concept build: 0800 4589 is reserved and not connected yet. Nothing rings on it today. Email reaches a person now.
Monday to Friday6:00am – 5:00pm
Saturday6:00am – 12:00pm
SundayPours already booked only

Early because pours are. If your load is on the road and something has changed, ring rather than email.

Email
hello@concreteonline.co.nz

Answered within one working day. Include your order reference if you have one — it is on your confirmation and on the docket.

Orders and changeshello@
Suppliers and operatorstrade@
Something went wronghello@, marked urgent

Same inbox, same people. We do not run a separate complaints address that answers slower than the sales one.

Why there is a number on this page at all.

Plenty of this industry keeps the phone as the only way in: you ring, you describe the job, somebody works out a number off-screen, and you wait. We built the opposite — you build the pour, every fee lands on the page as you add it, and the total is the total.

But a business that shows you a price and then cannot be reached about it has only done half the job. Ringing a customer about access, a tight site or the right mix is normal and professional, and so is being ringable. What we will not do is make you phone us to find out what something costs.

Ring us for

  • Access you are not sure about — a narrow drive, a long carry, overhead lines.
  • Moving or cancelling a pour that is already booked.
  • A load that is late, short, or not what the docket says.
  • Anything where the answer changes what turns up on the day.

You do not need to ring for

  • A price — it is on the configurator, itemised, GST included.
  • What a mix, a slump or an aggregate size means — that is on How it works.
  • Whether we deliver to your postcode — enter it and the page says so.
  • Who is supplying the concrete — you are told before you pay.

Know what you want? The price does not need a phone call.

Build your pour →